Business Telephone Banking
Telephone Banking is at your service!
HSBC Bank Corporate Telephone Banking is a telephone banking service designed to
meet the needs of your business. With HSBC Bank Corporate Telephone Banking, you
can receive information about the products and services offered by our Bank, conduct
the full range of your firm’s banking transactions by phone 24 hours a day / 7 days
a week, save time and make your life easier thanks to convenient monitoring of all
your transactions.
Features and Advantages
- Your company can assign authorization levels for each user.
- Authorization levels that can be selected for HSBC Bank Corporate
Telephone Banking users are: Monitoring Authorization, Card Transactions Authorization,
and All Transactions Authorization. Only one authorization level can be selected
at a time per user.
- Status options that can be assigned to an account or card within the HSBC Bank Corporate
Telephone Banking system are: Monitoring Only, Activated for All Transactions, and
Deactivated for All Transactions.
- Telephone Banking users can define individual upper limits for many
of the available transactions. The transaction upper limits set by HSBC provide
additional control and security.
- You can reach HSBC Bank Corporate Telephone Banking from abroad by calling 00 90
212 444 0 424.
- Conduct your transactions instantly using the keys of your telephone
with HSBC’s “Interactive Voice Response” (IVR) System or speak with a “Customer
Service Representative”.
Transactions available/not available via Corporate Telephone Banking
| User Type |
Transactions Available |
Transactions Not Available |
| Monitoring |
All currently or potentially available transactions that involve viewing or monitoring
for information purposes. |
All financial or non-financial and currently or potentially available transactions
that are not related to cards belonging to the firm. |
|
Card Transactions |
Authorization to conduct all financial or non-financial and currently or potentially
available transactions related to cards belonging to the firm, along with all currently
or potentially available transactions that involve viewing or monitoring for information
purposes. |
All financial or non-financial and currently or potentially available transactions
that are not related to cards belonging to the firm. |
|
Full Authorization |
Authorization to conduct all financial or non-financial and currently or potentially
available transactions, as well as all transactions that involve viewing or monitoring
for information purposes. |
- |
Corporate Telephone Banking Menu
- Commercial Card / Commercial Bank Card / Corporate Card Transactions (Customer Service
Representative)
- Banking and Account Transactions
- Account Information (Customer Service Representative)
- Money Transfers (Customer Service Representative)
- FX Transactions (Customer Service Representative)
- Bill Transactions (Customer Service Representative)
- Mutual Fund Transactions (Customer Service Representative)
- Lost – Stolen Card Notification
- PIN – Password Transactions
- Corporate Telephone Banking Password Change (Interactive Voice Response System)
- Commercial Card / Commercial Bank Card / Corporate Card PIN Creation (Interactive
Voice Response System)
- Corporate Internet Banking Password Creation (Interactive Voice Response System)
- Corporate Internet Banking Support (Customer Service Representative)
- Other Transactions (Customer Service Representative)
For more
For detailed information about HSBC Corporate Telephone Banking, visit your nearest
HSBC Bank Branch.
