You can use HSBC Credit Card and HSBC Bank Card 7/24 quickly and easily at ATM network of HSBC Bank.

Which transactions you can perform via ATM?

• Cash withdrawal, cash advance, bill payment, credit card repayment, money transfer, fund and foreign exchange transactions can be performed 7/24 via HSBC Bank ATMs.
• You can withdraw USD, Euro and Pound beside TL within your daily TL withdrawal limit from HSBC Bank ATMs where you see TL/$/ €/£ sign.*
• You can use HSBC Bank ATMs to withdraw cash advance by using all other bank’s credit cards.
• If you have an account related to your credit card, you can perform all HSBC Bank Card transactions using your credit card from HSBC Bank ATMs.
• You can perform all of your banking transactions in English by choosing English language option.
• At HSBC Bank ATMs, you can use your bank card bearing Visa Electron, Vpay or Maestro / Cirrus and/or TROY emblem of other domestic and international markets.

Features and facilities:

• Only 5,10,20,50,100 and 200 TL banknotes are accepted.
• You can deposit maximum of 75 banknotes at one time.
• You need to deposit cash aligned, not folded and vertically to the “Cash Deposit” part on the ATM.
• Folded, tear and wet banknotes will not be accepted by ATMs
• If you have a USD or EUR account linked to your card; You can make online deposits in USD and EUR within the daily deposit limit.
• You can pay your credit card extract stated in USD for your credit card, online in cash.

(*) The small change amount (not enough to be returned as a banknote but only to be paid as coins) that may occur after a credit payment shall be deposited to your credit card.

HSBC Bank ATM Banking limits are as follows:

*You can withdraw USD, EURO or POUND within your daily TL limit, as well as TL from HSBC Bank that bear the TL/$/€ and TL/£/€ signs. In order to be able to withdraw USD, EURO or POUND, your relevant foreign currency accounts must be defined as Credit and HSBC Debit Card. You can connect your card by calling HSBC Bank Telephone Banking 0850 211 0 111.

You can call 0850 211 0 111 HSBC Bank Telephone Banking and have datailed information from the customer services agent.

You can call 0850 211 0 111 HSBC Bank Telephone Banking and have datailed information from the customer services agent.

From Ortak Nokta member bank ATMs you can withdraw cash and inquire balance with your HSBC Bank debit card; withdraw cash advance with your HSBC Bank Credit Card. You can also change your card PIN. From ATMs abroad, you can withdraw cash with your debit card and withdraw cash advance with your credit card.

You can find charing information with clicking here

You can visit our nearest branch and report the problem in writing or call 0850 211 0 111 HSBC Bank Telephone Banking and convey the problem to customer service agent.

You can visit our nearest branch and report the problem in writing or call 0850 211 0 111 HSBC Bank Telephone Banking and convey the problem to customer service agent.

You can only use your main account (TL) for transactions on domestic and abroad contracted bank ATMs.

• Deposit Money to HSBC Checking Account (TL)
• HSBC Credit Card Payment (TL)

• Withdraw Money from HSBC Checking Account (TL)
• HSBC Account Overview (Only the information on account which is linked with the card can be overviewed)

In order to make a transaction from the cardless transaction menu

• You’ll need either your IBAN Number of your checking account or the number of your ATM card which is linked as the main account or your Credit Card Number and,
• Your TC Identification Number and,
• Your mobile number and your mobile phone in order to use the code that will be sent to your phone.

For ATM Card Transactions (money withdrawal and balance inquiry)

• You should have your ATM (Debit) Card with you and you should know your pin.

Deposit transactions, Withdrawals from HSBC Checking Account (TL) and HSBC Account Overview transactions and HSBC Credit Card Payment (TL) to be made via QNB Finansbank ATM's are free of charge for all our clients. You can call our Call Center at 0850 211 0 111 for more information.

No, you can only perform your foreign exchange deposit/withdraw transactions via specified HSBC ATMs.

Whether withdrawal from checking account can only be performed with ATM (debit) card, TL withdrawal transactions using credit card via QNB Finansbank ATMs will be realized as Cash Advance transactions and your transaction will be charged according to current Common Point ATM price list.

First of all, you can only deposit to / withdraw from your TL Accounts. You can deposit Money by entering IBAN number of the account you wish to deposit. In the case you want to deposit money by using ATM Card number, you can deposit in your account which is linked with your card.

No, credit payments cannot be made directly from QNB Finansbank ATMs. You can, however, perform your credit payment transaction using HSBC Retail Online Banking or by calling our Call Center after your deposit transaction via QNB Finansbank ATMs. In addition, if there’s sufficient balance at the due date of payment in the account which your credit payment is going to be performed, the payment is done automatically, there’s no need for an order for that.

In the case you withdraw money to the account which is linked to your KMH, your KMH debt will be charged automatically. KMH interests will be charged at the end of the month.

You don’t have to perform your transactions via QNB Finansbank ATMs. You can keep using HSBC Bank ATMs as it is available. If there’s no HSBC Bank ATM near your location, you can perform TL deposit transactions to Account or Credit Card along with withdrawal from your account or balance overview transactions via QNB Finansbank ATMs.

In the case you make your deposits between 06.00 – 21.00 with Turkey time, the sum will be transferred to your account in 2 hours. Deposits performed after 21.00 will appear in your account at 06.00 in the next day. If you have regular payment instructions, we ask that you to take this information into consideration when depositing your account. For example; personal loan payments deposited before 21.00 will be charged in the same day, deposits after 21.00 will be charged in the next day.

In your credit card debt payment transactions, in the case you make your payment between 06.00 – 23.00 with Turkey time, your payment will be transferred to your card in 2 hours and in the same day. Payments made after 23.00 in the evening will be transferred in the next day at 06.00.

If it has been a longer time than specified, you should specify the situation and the information on the receipt you obtain from ATM after the transaction via calling our Call Center on 0850 211 0 111.

For all your questions regarding the transactions via QNB Finansbank ATMs, you should call our Call Center on 0850 211 0 111.

You cannot perform these transactions from your HSBC account via QNB Finansbank ATMs.

You can make HSBC Checking Account Deposit (TL) transactions with ATM Card number or the IBAN number of your account and HSBC Credit Card Debt Payment (TL) transactions with your Credit Card Number. Menu flows are exclusive to QNB Finansbank and will be made as in the attachment.

Click to view the transaction steps.