HSBC Turkey

HSBC Bank

Türkçe

Our Vision:

To be the leading international Bank in Turkey.

Our Mission:

Throughout our history, we have been where the growth is, connecting customers to opportunities. We enable businesses to thrive and economies to prosper, helping people fulfill their hopes and dreams and realize their ambitions. This is our role and purpose.

Our Values:

  • Our values describe how we interact with each other, with customers, regulators and the wider community. Our business principles set the standard by which we set our strategy and make commercial decisions. Together our values and business principles form our character and define who we are as an organisation and what makes us distinctive. They describe the enduring nature of how we do business. Each employee is expected to bring these values and business principles to life through their day-to-day actions and to make a commitment to put these values at the heart of how they behave.
  • In addition, all employees are expected to act with courageous integrity in all they do. This means having the courage to make decisions based on doing the right thing but without ever compromising the ethical standards and integrity on which the company was built. HSBC's values and business principles are underpinned by this guiding principle.
HSBC Values HSBC Business Principles
Dependable and do the right thing
  • Stand firm for what is right, deliver on commitments, be resilient and trustworthy
  • Take personal accountability, be decisive, use judgment and common sense, empower others
Open to different ideas and cultures
  • Communicate openly, honestly and transparently, value challenge, learn from mistakes
  • Listen, treat people fairly, be inclusive, value different perspectives
Connected to customers, communities, regulators and each other
  • Build connections, be aware of external issues, collaborate across boundaries
  • Care about individuals and their progress, show respect, be supportive and responsive
  • Financial Strength - maintain capital strength and liquidity
  • Risk-Management - be enterprising and commercial, understand and be accountable for the impact of our actions, take prudent decisions
  • Speed - be fast and responsive, make principles-led decisions
  • Performance-focus - drive leading, competitive levels of performance, act with urgency and intensity , prioritise, simplify
  • Efficiency - focus on cost discipline and process efficiency
  • Quality - pursue excellence
  • Customer-focus - provide outstanding customer experience
  • Integrated - align the Group and break down silos
  • Sustainability - take a long-term outlook, understand impact of actions on stakeholders, brand and reputation