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Secure Online e-Purchases

About Secure Online e-Purchases

What is Secure Online e-Purchases?

Secure online e-purchase application is an additional security feature for your HSBC Advantage Credit Card. You will have an extra security protection for your purchases on the internet at our member merchants with your HSBC Advantage Credit Card.

How does it work?

You will be asked for your single use Online e-Purchase Password that has been sent to your mobile phone which is registered in our system while you are shopping with your HSBC Advantage Credit Card or HSBC Bank Virtual Card at participating merchants' online shops HSBC Advantage Credit Card’s “Password” at the participating merchants’ online shops in order to prevent unauthorized usage by 3rd parties.

How much does it cost?

Secure Online e-Purchases is free of charge to all HSBC Advantage Credit Card holders.

Where can I use my HSBC Advantage Credit Card upon Secure Online e-Purchases service?

You can use your HSBC Advantage Credit Card at participating merchants' online shops. You will be asked for your Secure Online Pin (password) that has been sent to your registered mobile phone number in our system before completing your online purchase. You can see the ‘’Verified by Visa’’ or MasterCard® Secure Code logo in all participating merchants’ online shop sites. You can also find the participating merchants’ list at Verified by Visa and MasterCard® SecureCode web sites.

Are there any browser restrictions?

All you need a PC with Internet Explorer 5+ or Netscape 4+.

How does Secure Online e-Purchases provide additional security in online e-purchases?

Your Secure Online e-Purchase password will be sent to your registered mobile phone as a different value each time you shop from participating merchants' online shop sites that has "Verified by Visa" or "MasterCard® SecureCode" logo. Therefore, unauthorized usage by 3rd parties won't be possible.

I do not have an HSBC Advantage Credit Card; can I still use Secure Online e-Purchases?

No. You need to have an HSBC Advantage Credit Card. All you need is to fill the HSBC Advantage Credit Card form and deliver to nearest HSBC branch in order to benefit from Secure Online e-Purchases.

General questions

What can I do for my security?

We recommend that you do not share the password that has been sent to your registered mobile phone during shopping with anyone including the merchant.

How can I protect myself from unauthorized access to HSBC Advantage Credit Card usage?

Since your Secure Online E-purchase is not a constant value and will be sent as a different value to your mobile phone each time you shop, unauthorized 3rd party usage will not be possible.

When will the purchases making in the participating merchants online shops be paid?

The purchases from the participating merchants’ online shops will be paid as the other transactions at the due date of your credit card statement.