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Cardless Transactions

Customers who are using the HSBC Mobile Banking Application

Cardless Cash Depositing

Press "ENTER" buttom  to start Cardless Transactions Menu.

Please choose a language on the screen.

Choose the Deposit Cash button on the screen.

Enter your Turkish Citizenship Number.

Enter your date of brith as day, month and year (01011995).

Enter your Mobile Phone Number.

Once the transaction details are displayed on the ATM screen, click on the message sent to your mobile phone via your HSBC Bank Mobile App within the specified time, and click the "Confirm" button.*

Select Payment Type (Other Payments, Office Rent etc.)

If you want to specify any note in the comments field, use the keyboard on the screen and then press ENTER; if you don't want to, press ENTER directly.

You can make cash deposit to account transaction by using the card number, account number or IBAN  number.

  • If you select the Card Number, enter in the Bank card number and press CONTINUE
  • If you select the Account Number, enter the Branch code and press CONTINUE; enter the Customer Number and press CONTINUE, enter the account number and press CONTINUE
  • If you select the IBAN Number, enter the IBAN number and press CONTINUE

The first name / last name of the customer who the entered information belongs to is masked out. If the information is incorrect, press BACK and enter the information again; if the information is correct, press CONTINUE.

Read the warnings on the screen and press CONTINUE.

Insert your cash into the opening slot.

The number of the bills paid in and the amount of the deposited cash are displayed on the screen, check it and click the Confirm button.

Check the information on the confirmation screen and press I Confirm.

The transaction is complete.

Choose Receipt if you want a receipt.

For other transactions, press the Main Menu button.

If you do not make any other transaction , press the Exit button.

*Before starting, make sure that your phone's Internet and notifications for your HSBC Mobile Banking App are turned on.
To open messages sent to your HSBC Mobile Banking app, click Instant Notification Settings on the Security and Settings tab after you log in to your Mobile Banking app. Then enable notifications via the option Account Movement Notifications.
You will get three notifications per each transaction. If you have not confirmed the transaction despite 3 notifications, you should cancel the transaction on the ATM and start from the beginning.

Credit Card Debt Payment

Press "ENTER" buttom  to start Cardless Transactions Menu.

Please choose a language on the screen.

Choose Credit Card Debt Payment on the screen.

Enter your Turkish Citizenship Number.

Enter your date of brith as day, month and year (01011995).

Enter your Mobile Phone Number.

Once the transaction details are displayed on the ATM screen, click on the message sent to your mobile phone via your HSBC Bank Mobile App within the specified time, and click the "Confirm" button.*

Enter the card number that you wish to make payment and press CONTINUE.

The first name / last name of the customer who the entered information belongs to is masked out. If the information is incorrect, press BACK and enter the information again; if the information is correct, press CONTINUE.

Read the warnings on the screen and press CONTINUE.

Insert your cash into the opening slot.

The number of the bills paid in and the amount of the deposited cash are displayed on the screen, check it and click the Confirm button.

The transaction is complete.

Choose Receipt if you want a receipt.

For other transactions, press the Main Menu button.

If you do not make any other transaction, press the Exit button.

*Before starting, make sure that your phone's Internet and notifications for your HSBC Mobile Banking App are turned on.
To open messages sent to your HSBC Mobile Banking app, click Instant Notification Settings on the Security and Settings tab after you log in to your Mobile Banking app. Then enable notifications via the option Account Movement Notifications.
You will get three notifications per each transaction. If you have not confirmed the transaction despite 3 notifications, you should cancel the transaction on the ATM and start from the beginning.

Loan Payment

Press "ENTER" buttom  to start Cardless Transactions Menu.

Please choose a language on the screen.

Choose Credit  Payment on the screen.

Enter your Turkish Citizenship Number.

Enter your date of brith as day, month and year (01011995).

Enter your Mobile Phone Number.

Once the transaction details are displayed on the ATM screen, click on the message sent to your mobile phone via your HSBC Bank Mobile App within the specified time, and click the "Confirm" button.*

Enter the Customer Number for the loan you wish to pay and press CONTINUE.

The first name / last name of the customer who the entered information belongs to is masked out. If the information is incorrect, press BACK and enter the information again; if the information is correct, press CONTINUE.

Read the warnings on the screen and press CONTINUE.

Insert your cash into the opening slot.

The number of the bills paid in and the amount of the deposited cash are displayed on the screen, check it and click the Confirm button.

Check the information on the confirmation screen and press I Confirm.

The transaction is complete.

Choose receipt if you want a receipt.

For other transactions, press the Main Menu button.

If you do not make any other transaction , press the Exit button.

*Before starting, make sure that your phone's Internet and notifications for your HSBC Mobile Banking App are turned on.
To open messages sent to your HSBC Mobile Banking app, click Instant Notification Settings on the Security and Settings tab after you log in to your Mobile Banking app. Then enable notifications via the option Account Movement Notifications.
You will get three notifications per each transaction. If you have not confirmed the transaction despite 3 notifications, you should cancel the transaction on the ATM and start from the beginning.

Customers not using the HSBC Mobile Banking Application

Cardless Cash Depositing

Press "ENTER" buttom  to start Cardless Transactions Menu.

Please choose a language on the screen.

Choose  the Deposit Cash button on the screen.

Enter your Turkish Citizenship Number.

Enter your date of brith as day, month and year (01011995).

Enter your Mobile Phone Number.*

Enter the one-time password sent to your mobile phone.

Select Payment Type (Other Payments, Office Rent etc.)

If you want to specify a note in the comments field, use the keyboard on the screen and then press ENTER; if you don't want to, press ENTER directly.

You can make cash deposit to account transaction by using  the card number, account number or IBAN  number.

  • If you select the Card Number, enter  the Bank card number and press CONTINUE.
  • If you select the Account Number, enter  the Branch code and press CONTINUE; enter  the Customer Number and press CONTINUE, enter  the  account number and press CONTINUE.
  • If you select the IBAN Number, enter the IBAN number and press CONTINUE.

The first name / last name of the customer who the entered information belongs to is masked out. If the information is incorrect, press BACK and enter the information again; if the information is correct, press CONTINUE.

Read the warnings on the screen and press CONTINUE.

Insert your cash into the opening slot.

The number of the bills paid in and the amount of the deposited cash are displayed on the screen, check it and click the Confirm button.

Check the information on the confirmation screen and press I Confirm.

The transaction is complete.

Choose receipt if you want a receipt.

For other transactions, press the Main Menu button.

If you do not make any other transaction , press the Exit button.

*You will get an one-time  password sent to your registered mobile phone number.
Enter your mobile phone number if you are not a customer of our bank. A one-time  password will be sent to the number you entered.

Credit Card Debt Payment

Press "ENTER" buttom  to start Cardless Transactions Menu.

Please choose a language on the screen.

Choose Credit Card Debt Payment on the screen.

Enter your Turkish Citizenship Number.

Enter your date of brith as day, month and year (01011995).

Enter your Mobile Phone Number.*

Enter  the one-off password sent to your mobile phone.

Enter  the card number that you wish to make payment and press CONTINUE.

The first name / last name of the customer who the entered information belongs to is masked out. If the information is incorrect, press BACK and enter the information again; if the information is correct, press CONTINUE.

Read the warnings on the screen and press CONTINUE.

Insert your cash into the opening slot.

The number of the bills paid in and the amount of the deposited cash are displayed on the screen, check it and click the Confirm button.

The transaction is complete.

Choose receipt if you want a receipt.

For other transactions, press the Main Menu button.

If you do not make any other transaction , press the Exit button.

*You will get an one-time  password sent to your registered mobile phone number.
Enter  your mobile phone number if you are not a customer of our bank. A one-time password will be sent to the number you entered.

Loan Payment

Press "ENTER" buttom  to start Cardless Transactions Menu.

Please choose a language on the screen.

Choose Credit Payment on the screen.

Enter your Turkish Citizenship Number.

Enter your date of brith as day, month and year (01011995).

Enter your Mobile Phone Number.*

Enter the one-time  password sent to your mobile phone.

Enter  the Customer Number for the Loan you wish to pay off and press CONTINUE.

The first name / last name of the customer who the entered information belongs to is masked out. If the information is incorrect, press BACK and enter the information again; if the information is correct, press CONTINUE.

Read the warnings on the screen and press CONTINUE.

Insert your cash into the opening slot.

The number of the bills paid in and the amount of the deposited cash are displayed on the screen, check it and click the Confirm button.

Check the information on the confirmation screen and press I Confirm.

The transaction is complete.

Choose receipt if you want a receipt.

For other transactions, press the Main Menu button.

If you do not make any other transaction , press the Exit button.

*You will get an one-time password sent to your registered mobile phone number.
Enter your mobile phone number if you are not a customer of our bank. A one-time password will be sent to the number you entered.

Card Transactions

Transactions Available with the HSBC Debit Card

  • Cash Withdrawal (TL, USD, EURO, GBP)
  • Fast Cash Withdrawal (amount you specified)
  • Cash Withdrawal over daily limit
  • Cash Deposit ( TL – USD – EUR-GBP)
  • Cash deposit on someone else's account
  • EFT
  • Money Transfers (TL and Foreign currency – in the same currency)
  • Bill Transactions Payment
  • Credit Payment
  • Credit card automatic debit payment order / cancel
  • Balance Inquiry (Overdraft Account, Checking Account)
  • Account Summary (Last 20 Transactions)
  • HSBC Debit Card PIN change
  • Debit Card PIN Install
  • Digital Banking Transactions
    • Create a record
    • Update e-password
  • GSM TL Loading: (Turkcell - Vodafone - TT Mobile)
  • Mutual fund transactions
    • Mutual fund purchase or sale
    • View mutual fund prices
    • View portfolio information
    • Fund order cancellation
  • Foreign currency purchase or sale
  • View exchange rate information
  • View interest rate information
  • Credit Card transactions from Debit Card (Bill payment, Credit card debt payment, MTV payment, Mobile upload, Card information display)
  • Sending information receipt to E-Mail address
  • Transactions for Disabled
    • Cash Withdrawal
    • Cash Deposit
    • Balance Listening

Transactions Available with the HSBC Credit Card

If you have an open and valid account, it can be used at HSBC Bank ATMs to conduct all the transactions that are available with your HSBC Debit Card.

  • All HSBC debit card transactions (Except HSBC debit card PIN change)
  • Cash advance (to Account, Cash),
  • Installed cash advance
  • Inquiry (Most recent statement balance, available balance, cashpoint balance, payment plan, cash advance limit, card limit)
  • Account statement ( up to last 20 transactions)
  • HSBC credit card repayment (from account (TL / USD)  with cash depository, TL)
  • Payment of another HSBC credit card (from account (TL / USD )  with cash depository, TL)
  • HSBC credit card PIN change
  • Transactions for Disabled
    • Cash Advance
    • Credit Card Payment
    • Credit Card Debt Inquiry

Transaction Available with Domestic Visa/Master Card

Credit Card Transactions

  • Limit inquiry
  • Debt  inquiry
  • Debt payment – TL ekstre
  • Account Transactons  (TL withdrowal,  TL cash depoist, TL balance inquiry )
  • Pin Transactions  (change and upload )
  • Cash Advance

Debit Kart Transactiosn

  • TL cash deposit
  • Credit Card transactions  (limit inquiry, debt payment – TL )
  • TL  cash withdrowal
  • Balance inquiry

Transactions Available with Foreign Bank Visa/Master Card

  • Cash Withdrawal
  • Cash Advance

Transactions that can be done from Akbank ATM

You can perform the following transactions for FREE from Akbank ATMs with your debit card or credit card.

Credit Card Transactions

  • Limit inquiry
  • Debt  inquiry
  • Debt payment – TL ekstre
  • Account Transactons  (TL withdrowal,  TL cash depoist, TL balance inquiry )
  • Pin Transactions  (change and upload )
  • Cash Advance

Debit Kart Transactiosn

  • TL cash deposit
  • Credit Card transactions  (limit inquiry, debt payment – TL )
  • TL  cash withdrowal
  • Balance inquiry