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Cardless Transactions

All you need to do is to press "GIRIS" button on the ATM keyboard to begin your cardless transaction. You can pay your credit card by entering customer number, card number. Also by pressing "GIRIS" button, you can deposit cash to account,

  • Deposit to Account With Account Number in Cash
  • Deposit to Account With Customer Number in Cash
  • Deposit to Account With IBAN Number in Cash
  • Credit Card Repayment / With Card Number
  • Credit Card Repayment / With Customer Number

* All HSBC Bank customers can make cash deposits 24/7 by entering the ID No, mobile phone number after entering the main menu with cardless transactions with the "Login" button located on ATM.

** The daily upper limit will be valid for the total cash and the total amount of transactions from the account

Card Transactions

Transactions Available with the HSBC Debit Card

  • Cash Withdrawal (TL, USD, EURO, GBP and TL from your Foreign Currency Account)
  • Cash Deposit
  • Money Transfers (TL and Foreign currency – in the same currency)
  • Bill Transactions
    • Payment (from account or cash)
    • Preview
    • Payment order/payment order cancellation
    • Monitor payment order
    • University tuition payments
  • Balance Inquiry
  • Account Summary (Last 20 Transactions)
  • HSBC debit card PIN change
  • HSBC bank telephone banking PIN creation
  • HSBC bank retail internet banking PIN creation&Change
  • Mobile top up online: (Turkcell - Vodafone – TT Mobile)
  • Mutual fund transactions
    • Mutual fund purchase or sale
    • Monitor mutual fund purchase order
    • Mutual fund purchase order cancellation
    • View mutual fund rates
    • View portfolio information
  • HSBC active account transactions
    • HSBC active account information
    • HSBC active account limit update
  • Foreign currency transactions
    • Foreign currency purchase or sale
    • View exchange rate information
  • Gold transactions
    • Gold purchase
    • Gold sale
    • Gold rate information
  • View interest rate information
  • Enter tax identity number
  • Nearest ATM information

* All HSBC Bank customers can make cash deposits 24/7 by entering the ID No, mobile phone number after entering the main menu with cardless transactions with the "Login" button located on ATM.

** The daily upper limit will be valid for the total cash and the total amount of transactions from the acco

Transactions Available with the HSBC Credit Card

If you have an account linked to your credit card, it can be used at HSBC Bank ATMs to conduct all the transactions that are available with your HSBC Debit Card.

  • All HSBC debit card transactions (Except HSBC debit card PIN change)
  • Cash advance,
  • Inquiry (Most recent statement balance, minimum payment, available balance, cashpoint balance, payment plan)
  • Account statement ( up to last 20 transactions)
  • HSBC credit card repayment (from account with cash depository, TL / USD)
  • Payment of another HSBC credit card (from account with cash depository, TL / USD)
  • HSBC credit card PIN change
  • HSBC bank telephone banking PIN creation
  • HSBC bank retail internet banking PINcreation&change
  • Mobile top up online: (Turkcell - Vodafone – TT Mobile )
  • HSBC credit card limit update
  • Installment cash advance
  • GSM No update

Transaction Available with International Visa/Master Card

  • Withdrawal
  • Cash advance

Transaction Available with Domestic Visa/Master Card

  • Withdrawal
  • Installment cash advance
  • Balance inquiry
  • Credit card pin change&l load

Transactions that can be done from QNB Finansbank ATM

QNB Finansbank ATM Transactions

Depositing Money (TRY) into a Checking Account using QNB Finansbank ATMs

Note: By following the steps below, you can deposit cash (TRY) into your HSBC checking account free of charge via your nearest QNB Finansbank ATM. This transaction is available only in Turkish at QNB Finansbank ATM's.

  • 1st Step : Without inserting the card Please select the Language That You Would Like To Proceed With.
  • 2nd Step : Please select the Money Deposit Menu.
  • 3rd Step : Please select the TRY Deposit Menu.
  • 4th Step : Choose either your Bank Card Number or IBAN Number to perform your transaction.
  • 5th Step : Select HSBC Bank Account Menu
  • 6th Step : If you have chosen Bank Card Number Option then enter your Bank Card Number, otherwise enter your IBAN Number.
  • 7th Step : Please enter your TRIN
  • 8th Step : Please enter the amount you would like to deposit and press Continue
  • 9th Step : Check the Amount You Would Like to Deposit and press Enter
  • 10th Step : Enter your Cell Phone Number, and a code will be sent to confirm the transaction,
  • 11th Step : Enter the SMS Code sent to your Cell Phone
  • 12th Step : Press Continue after reading the points you should be careful of when depositing money
  • 13th Step : Place the cash in the ATM slot, check the information regarding the money deposits on the screen and press Continue
  • 14th Step : Your transaction is complete when you see the Transaction Completed message on the screen, and the balance will show in your account at the latest within 2 hours.

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Making HSBC Credit Card Payments (TRY) Using QNB Finansbank ATMs

By following the steps below, you can make HSBC credit card payments free of charge via your nearest QNB Finansbank ATM. This transaction is available only in Turkish at QNB Finansbank ATM's.

  • 1st Step : Without inserting the card Please select the Language That You Would Like To Proceed With.
  • 2nd Step : Please select the Credit Card Payments Menu.
  • 3rd Step : Please select the Payments to HSBC Credit Card menu
  • 4th Step : Please enter the HSBC Credit Card Number.
  • 5th Step : Please enter your TRIN
  • 6th Step : Please enter the amount you would like to deposit and press Continue
  • 7th Step : Check the information displayed and press Enter.
  • 8th Step : Enter your Cell Phone Number, and a code will be sent to confirm the transaction,
  • 9th Step : Enter the SMS Code sent to your Cell Phone
  • 10th Step : Please enter the amount you would like to deposit and press Continue
  • 11th Step : Check the Amount You Would Like to Deposit and press Enter
  • 12th Step : Press Continue after reading the points you should be careful of when depositing money
  • 13th Step : Place the cash in the ATM slot, check the information regarding the money deposits on the screen and press Continue
  • 14th Step : Your deposit transaction is completed when you see the Transaction Completed message on the screen, and the balance will show on your card at the latest within 2 hours.

ClickFrequently Asked Questions for Frequently Asked Questions

Withdrawing Cash (TRY) from a Checking Account using QNB Finansbank ATMs

Subject to limitations on the frequency, and by following the steps below, you can withdraw money from your checking account free of charge using your debit card at your nearest QNB Finansbank ATM.

  • 1st Step : Insert your debit card in the ATM.
  • 2nd Step : Enter your Debit Card PIN and press Enter.
  • 3rd Step : Select Money Withdrawal from the Checking Account menu from the drop down menu
  • 4th Step : Enter the amount you would like to withdraw and press enter.
  • 5th Step : You will see the transaction fee and information message displayed on the screen. Press Continue.
  • 6th Step : Take your cash and card.

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Viewing your Account Balance using QNB Finansbank ATMs

Subject to limitations on frequency, and by following the steps below, you can view the balance of your checking account free of charge by using your debit card at your nearest QNB Finansbank ATM.

  • 1st Step : Insert your debit card in the ATM.
  • 2nd Step : Enter your Debit Card PIN and press Enter.
  • 3rd Step : Select Account Balance Display menu from the drop down menu that opens up
  • 4th Step : You will see the transaction fee and information message displayed on the screen. Press Continue to display your balance.
  • 5th Step : Do not forget to take back your card after completing your transaction.

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