The One-Time Password will be used in conjunction with your Telephone Banking password or credit card password, depending on the transaction type, and is not an alternative to passwords; it is an additional security measure.
Specifications and facilities
- Our customers who select HSBC Bank Telephone Banking will be required to utilize the "One-Time Password" system. The process is simple and only takes seconds to complete.
- A free of charge SMS will be sent containing the "One-Time Password" to our customers registered mobile phone number.
- "One-Time Password" may also be sent to foreign mobile phone numbers. "Foreign Mobile Phone" information that is available as a part of the contact details of a customer should be up-to-date and One-Time Password delivery preference should be set to the foreign mobile phone number.
- "One-Time Password" is not utilized for all Telephone Banking transactions. It applies only for certain financial and informational transactions.