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Customer Service Representetive

Fund Transfers

  • Transfers to Another Bank [EFT]
    • EFT to an Account
    • EFT to a Credit Card
    • EFT in the Name of the Payee
    • EFT Inquiry
    • Cancel EFT Order
  • Money Transfer within HSBC
    • Money Transfer in the Name of the Payee
    • Money Transfer to/from HSBC Investment Account
  • Create New Payee
    • Create an EFT Payee
    • Create a Remittance Payee (Transfer payee)
    • Update or Cancel Payee

Cards

  • Credit Card Transactions
    • Card Information
    • Credit Card Balance Payment
    • Cash Advance
    • Transactions within the Statement Period
    • View/Fax Statement
    • Direct Debit Order
    • Loss/Theft Notification
    • New Card Request
    • Change Statement Dates
    • Limit Increase Request
    • Debit Card Transactions
    • Debit Card Information
    • Loss/Theft Notification
    • New Debit Card Request
    • Link Cardholder's Account to Debit Card

Accounts

  • Accounts
    • Time Deposit Account Information
    • Demand Deposit Account Information
    • Investment Account Information
    • Individual Loan Account Information
    • View/Fax Account History
  • Open New Account
    • Open a Demand Deposit Account (TRY/ Foreign Currency)
    • Open a Time Deposit Account (TRY/ Foreign Currency)

Payments

  • Online Utility Payments
  • Top Up Online: Hazır Kart Turkcell-Vodafone-AVEA
  • Automatic Bill Payments
    • Create Utility Bill Payment Order
    • Preview Utility Bill
    • Cancel Utility Bill Payment Order
    • Establish Direct Debit Order for Utility Bill
  • Tax and Fine Payments
    • Pay Traffic Fine
    • Cancel Traffic Fine Payment
    • Pay Motor Vehicle Tax
    • Cancel Motor Vehicle Tax Payment
  • Direct Debit Orders
    • Create Direct Debit Order
    • View Direct Debit Order
    • Cancel Direct Debit Order
  • Tuition Payments
    • Eastern Mediterranean University

E-Statement

  • Mutual Fund Transactions
    • Buy Mutual Fund
    • Sell Mutual Fund
    • HSBC Active Account Application / Cancellation
    • HSBC Active Account Limit Update
    • Portfolio Information
    • Pending Orders
    • Cancel Pending Orders
  • Treasury Auction Transactions
    • Participate in Treasury Auction
    • Treasury Auction Inquiry
    • Cancel Treasury Auction Bid
  • Treasury Bill Transactions
    • Treasury Bill Price / Rate Information
    • Sell Treasury Bill / Bond
    • Buy Treasury Bill / Bond
    • View Portfolio
  • Public Offerings
    • Public Offering Pre-Registration
    • Public Offering Final Sale Bid
    • Cancel Public Offering Bid
    • Public Offering Bid Preview
  • Stock Transactions
    • Buy Stock
    • Sell Stock
    • View Stock Portfolio

Investment

  • Mutual Fund Transactions
    • Buy Mutual Fund
    • Sell Mutual Fund
    • HSBC Active Account Application / Cancellation
    • HSBC Active Account Limit Update
    • Portfolio Information
    • Pending Orders
    • Cancel Pending Orders
  • Treasury Auction Transactions
    • Participate in Treasury Auction
    • Treasury Auction Inquiry
    • Cancel Treasury Auction Bid
  • Treasury Bill Transactions
    • Treasury Bill Price / Rate Information
    • Sell Treasury Bill / Bond
    • Buy Treasury Bill / Bond
    • View Portfolio
  • Public Offerings
    • Public Offering Pre-Registration
    • Public Offering Final Sale Bid
    • Cancel Public Offering Bid
    • Public Offering Bid Preview
  • Stock Transactions
    • Buy Stock
    • Sell Stock
    • View Stock Portfolio

Foreign Currency Transactions

  • Buy Foreign Currency
  • Sell Foreign Currency

Rates

  • Exchange Rates
  • Central Bank Exchange Rate Information
  • Mutual Fund Prices
  • Stock Price Information
  • Time Deposit Account Interest Rates

Other

  • Password Settings
    • Create New Credit Card PIN
    • Activate Telephone Banking Password / Telephone Banking PIN code Activation
    • Activate Internet Banking Password / Internet Banking PIN code Activation
    • Create New Internet Banking Password
    • Create New Debit Card PIN
  • Personal Profile
    • Update Contact Information
    • Submit Tax Identification Number
  • HSBC Rewards Scheme Gift Request
  • Mileage Point and Tourism Travel Transactions / Information
  • All Other Information Requests Regarding Banking Products / Services
  • Suggestions, Requests, and Complaints