You need a Secure Key device or a Digital Secure Key to access HSBC Mobile Banking service.
If you use a Secure Key device, you can access by entering the one time password that you have generated with your Secure Key device after entering your User Code and Parole in the Mobile Banking application.
If you do not use a Secure Key device, please follow the steps which will be displayed to you to activate your Digital Secure Key after entering your User Code and Parole in Mobile Banking application. Following the completion of your activation process, you can access the HSBC Mobile Banking application just by entering your Digital Secure Key password.
Please click here in order to get further information about the Digital Secure Key and Activation process.
Please click here for frequently asked questions related to Digital Secure Key.