Transaction Signing

Your transactions are even more secure with Transaction Signing!

Transaction Signing is a security step that controls and verifies transaction credentials by creating a one-time confirmation code for a single transaction via Digital Secure Key or Secure Key. It also increases security against possible fraud attacks which can be potentially caused by harmful softwares in your mobile device.

For further information about Digital Secure Key and Secure Key click here.

IMPORTANT INFORMATION: You need to have an activated Digital Secure Key or Secure Key to use Transaction Signing.

In order to perform a money transfer to a non-defined payee via the HSBC Mobile Banking application, you need to access via a Secure Key device or use the one time password that you have generated with Digital Secure Key for the Mobile Banking access in a different mobile device.

Transaction Signing via Internet & Mobile Banking

Internet Banking
Mobile Banking

Money Transfers

EFT

EFT to an Account
EFT to a Credit Card
EFT by Name of the Payee

Money Order

Transfer to Another Account
Transfer by Name of the Payee

Create New Payee

Create an EFT Payee
Create a Money Order Payee
Create a SWIFT Payee
Update

Cards

Payment Transactions

Credit Card Debit
Pay Debit by Card Number
Create New Payee

Payments

Standing Orders

Transfer To Another Account
EFT To An Account

Card Password

ATM Cards
Credit Cards

Transfers

Other HSBC Account Transfer
Other HSBC Credit Card Transfer
EFT to an Account
EFT to a Credit Card

How Can I Use the Transaction Signing Function?

With Digital Secure Key
With Secure Key

In order to perform transaction signing with your Digital Secure Key, open HSBC Mobile Banking app on your mobile device and then select Generate Security Code.

Switch to the Transaction One Time Password tab and enter the digits on the transaction page into the first line and your Digital Secure Key password in the second line. After you press the "Generate" button, a 6-digit "Transaction One Time Password" will be displayed on the screen. You can perform your transaction by entering this six digit password in the related section on the transaction page.

Following the directions on the transaction page in which you carry out your transactions will make it easier for you to use the Transaction Signing function.

Step 1: Select "Transaction One Time Password"

Step 2: Enter the numbers on the transaction page.

Step 3: Enter your Digital Secure Key password and click "Generate" button.

Step 4: Enter your 6 digit Transaction One Time Password into the related field on the transaction page.

The first thing you should do to carry out transactions with Secure Key is to open your device by pressing the green button on it for 2 seconds and enter your Secure Key PIN code. If you enter the password successfully, the word HSBC will be displayed on the screen. After this word is displayed, press and hold the red button placed at the bottom left-hand corner of your Secure Key until " – " sign is displayed on the screen. When this " – "sign is displayed, enter the numbers on the transaction page and press the red button again. A 6-digit code will be displayed on the Secure Key screen. You can perform your transaction by entering this Transaction Code in the related section on the transaction page. If you follow the directions on the transaction page in which you carry out your transactions, it will make it easier for you to use the Transaction Signing function.

Step 1: Turn on your Secure Key device by pressing the green button for 2 seconds and enter your Secure Key device pin.

Step 2: Press the red button until you see "-" on the screen.

Step 3: When you see "-" on the screen enter the numbers on the transaction page then press the red button again.

Step 4: Enter your 6 digit Transaction One Time Password which is related field on the transaction page.

Related Services

Internet Banking

Access your accounts, pay your bills, transfer funds, and bank online 7/24 with Personal Internet Banking.

Mobile Banking

Manage your transactions easily and securely from your mobile phone.

Secure Key

Your transactions are even more secure with Secure Key and Digital Secure Key!

Transactions Limits

To view the list of digital banking transaction limits, please click here.

Frequently Asked Questions

What is Transaction Signing?

Transaction Signing is a new security step that controls and verifies transaction credentials by creating a one-time confirmation code for a single transaction via Digital Secure Key or Secure Key.

Transaction Signing is required for certain financial transactions and information updates made through HSBC Bank Retail Internet Banking and Mobile Banking application. It also increases security against possible fraud attacks which can be potentially caused by harmful softwares.

When / for which transactions do I use Transaction Signing?

Transaction Signing is required for unidentified fund transfers; unidentified transactions for paying off credit card debt; receiver identification and update transactions; standing order to be carried out for unidentified receiver, password creation for credit card and debit card.

To view the list of transactions that require "Transaction Signing" and for further information please click here.

On Mobile Banking applications, Transaction Signing is required for unidentified fund transfers; unidentified transactions for paying off credit card debt.

*In order to perform a money transfer to a non-defined payee via the HSBC Mobile Banking application, you need to access via a Secure Key device or use the one time password that you have generated with Digital Secure Key for the Mobile Banking access in a different mobile device.

Why do I have to create a password again even after I have logged into Retail Internet Banking with Secure Key / Digital Secure Key?

Secure Key / Digital Secure Key are security precautions designed to eliminate the risk of sim card copying or stealing of SMS One-Time Passwords via harmful software on phones while logging into Retail Internet Banking.

Whereas, Transaction Signing controls and verifies transaction credentials by creating a one-time confirmation code for a single transaction via Digital Secure Key or Secure Key.

Why do I have to create a password again even after I have logged into Mobile Banking applications with Secure Key / Digital Secure Key?

Whereas, Transaction Signing controls and verifies transaction credentials by creating a one-time confirmation code for a single transaction via Digital Secure Key or Secure Key.

Can I use the "Transaction Code" created for several different transactions?

No, "Transaction Code" is a single-use code which is created for the related one transaction. You need to create separate "Transaction Codes" for each of your transactions that require Transaction Signing.

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