What is new
Online Loan Payment
You can now pay your loans online without visiting branch using the “Loan Payment” menu on HSBC ATMs. And you do not even need to have your card with you, simply choose the option Cardless Transactions Menu.
Using the HSBC ATMs, you can perform your last remaining 20 EFTs, registered EFTs and your new EFT transactions entering your IBAN within the upper limit for your ATM transactions. You can also register your new EFTs by entering your IBAN can be performed just with your credit card.
Quick Money Withdrawal
You can withdraw money much more quickly from HSBC ATMs by setting your “Quick Money Withdrawal” limit.
Withdrawing Money above your Limit
You can use HSBC ATMs to withdraw money above daily cash withdrawal limits for emergencies.
You can use HSBC ATMs to pay your bills using your debit or credit card using the options “Cash”, “From the Account”, or “From Credit Card”.
Sim Card Change
You can use the HSBC ATMs just with credit card to remove your SIM block to have renewed access to your Banking transactions restricted due to your sim card change.
Using the HSBC ATMs, you can make your MTV payments with credit card, cash and From the Account options.
Accessible Banking Menu
Visually impaired customers can withdraw money, put money in their accounts, withdraw cash advance, pay their credit card debts, listen to details of their credit card statement and outstanding balance from HSBC ATMs using the exclusive menu they can access using an earphone.
Giving Automatic Payment Order for Credit Card/Cancelling
Using HSBC ATMs, you can issue an automatic payment order for your credit card debts, and you can cancel the order if you wish. This applies to your USD account, too.
You can withdraw money directly from HSBC ATMs using the HSBC Portfolio Short Term Borrowing Instruments funding balance in your active account without having to sell funds.
Credit Card Transactions with your Debit Card
Using HSBC ATMs, you can pay your card debt by accessing your credit card details with your debit card. You can perform MTV payment, bill payment and TL depositing transactions via your credit card using your debit card.
Viewing your Time Deposit Account
Using HSBC ATMs, you can view the current status of your time deposit account, maturity and interest details, and your earnings.
Cash Advance Transfer into Account
You can now transfer directly into your account the cash advance that you withdraw from HSBC ATMs.
Sending Vouchers for Information Purposes via Email
You can send to your e-mail address the content of all vouchers for information purposes regarding your financial and non-financial transactions, using HSBC ATMs.
Using HSBC ATMs, you can type the transaction details for money transfers and for cash deposits into the account of another person with pop-up keyboard.
Cash Deposit into The Account of Another Person
Using HSBC ATMs, you can deposit cash into the account of another HSBC customer by selecting cash insertion from “Cash Deposit into The Account of Another Person” menu, even if you do not have money in your account.
During your cash withdrawals, now you will be paid first and then your card will be released. Thanks to this modification, you can receive cash and continue with another transaction before your card is released.
Updating Mobile Phone Information
You can update your mobile phone information by using HSBC Internet Banking and Mobile Banking and through our Branches.
Credit Card Debt Payment in USD Currency
You can pay your debt in USD currency as mentioned in your credit card statement, by using Internet Banking, Mobile Banking and Telephone Banking and through our Branches.
Cash Withdrawals in TRY from Foreign Exchange Deposit Accounts
Cash withdrawals in TRY directly from foreign exchange deposit accounts will not be allowed. Our customers need to sell foreign exchange first.
Cash Withdrawal Limit
Limit for cash withdrawal from demand deposit account per day is not on card basis but customer basis. You can access to your demand deposit accounts and withdraw cash using any of your cards, within the ATM limit for cash withdrawal per day.
Using ATMs of Other Banks
When using ATMs of other banks, you will only be allowed for your demand deposit account balance. Cash withdrawal from mutual funds and overdraft account balance will not be possible.