Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.
How to use Digital Secure Key?
Install the HSBC Mobile Banking application from App Store or Google Play in order to utilize Digital Secure Key.
If you do not use a Secure Key device, please follow the steps which will be displayed for you to activate your Digital Secure Key after installing the HSBC Mobile Banking application and entering your User Code and Parole. Following the completion of your activation process, you can access the HSBC Mobile Banking application just by entering your Digital Secure Key password.
If you use a Secure Key device, you can apply for a Digital Secure Key via Internet Banking/ Security Settings/Digital Secure Key menu. After accessing the HSBC Mobile Banking with your Secure Key, you can make your activation by following the instructions related to Digital Secure Key activation.
Activate your Digital Secure Key in three steps:
1 Download the app
Download HSBC Mobile Banking application to your iOS or Android compatible mobile device from the relevant mobile market. In the mobile application, enter your Internet Banking and Mobile Banking User Code and Password and start the activation process. The activation code is required to activate your Mobile Secure Key.
Access your accounts, pay your bills, transfer funds, and bank online 7/24 with Personal Internet Banking.
Manage your transactions easily and securely from your mobile phone.
Transaction Signing is a security step that controls and verifies transaction credentials by creating a one-time confirmation code for a single transaction via Digital Secure Key or Secure Key.
If you have a Credit Card or HSBC Debit Card, you can obtain Internet Banking and Mobile Banking password right away by clicking on Instant Password.
Frequently Asked Questions
What is Digital Secure Key?
Digital Secure Key, a function of the HSBC Mobile Banking application, is a one-time password generation application which strengthens your security in accessing HSBC Bank Retail Internet Banking and Mobile Banking.
How can I apply for a Digital Secure Key?
Digital Secure Key is a function of the HSBC Mobile Banking application. You can download and install the HSBC Mobile Banking application from App Store for iOS devices and from Google Play for Android devices.
How can I activate my Digital Secure Key?
For the Mobile Secure Key activation process, after downloading the Mobile Banking application, you should press the “Login” button, follow the directions after logging in with your internet banking and mobile banking user code and password. If you are not using a Secure Key device, you will be sent an activation code for Mobile Secure Key activation. By entering this code in the mobile application and setting the Mobile Secure Key password, your activation process will be completed.
Read all FAQs
I have unselected the Secure Key option under the login preferences of Internet Banking; however I am still prompted to enter the one time password that I generated with the Secure Key when I try to log on to Mobile Banking?
Your Internet Banking login preferences are independent from your Mobile Banking login preferences. It is mandatory to use a Secure Key device or the Digital Secure Key when logging on to Mobile Banking. If you want to switch from Secure Key device to a Digital Secure Key, please follow the instructions included in the answer to the next question.