Digital Channel Password

Digital Channel Password

The password you use for your digital banking logins must be 6 digits and consists of numbers only.

You can easily continue your banking transactions with your 6-digit and numbers-only password.

The password rule set is as below;

• Must be 6 digits long and consist of numbers only.
• Must not start with 0.
• Must not contain your T.C. identification number, customer number or username data.
• Must not contain 3 or more repeating or consecutive numbers (For example; 111, 123 etc.).
• Must not include the years from 1900 to today.
• Must be different than your last three password.

• Mobile Banking
• Internet Banking

Mobile Banking

If You Received a New Password;

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If you received a new password, the process will be as follows when you first open the mobile banking application:

Step 1: Enter your Username and Password.

Step 2: Enter the One-Time Password sent via SMS.

Step 3: Since the password is received for the first time, you are asked to change the password.

Step 4: Pair the mobile application with the device.

If Your Password Has Expired;

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If your password has expired, the process will be as follows when you first open the mobile banking application:

Step 1: Enter your Digital Channel Password into the mobile application.

Step 2: Since the password has expired, you are asked to change the password.

Step 3: Create a new password following the password rules.

Step 4: You will be directed to the home page.

Internet Banking

If You Received a New Password;

1 2 3 4

If you received a new password, the process will be as follows when you first open the internet banking application:

Step 1: Enter your Username and Password.

Step 2: Enter the One-Time Password sent via SMS.

Step 3: Since the password is received for the first time, you are asked to change the password.

Step 4: After the password is set, select the Security Image.

If Your Password Has Expired;

1 2 3 4

If your password has expired, the process will be as follows when you first open the internet banking application.

Step 1: Enter your Username and Password.

Step 2: Enter the One-Time Password sent via SMS.

Step 3: Since the password has expired, you are asked to change the password.

Step 4: After the password is set, select the Security Image.