Our Approach to Wellbeing
At HSBC, we receive support across many areas to help us feel well, thrive and enjoy life as a whole.
Our approach to wellbeing at HSBC comprises five key dimensions: social, emotional, physical, intellectual and financial wellbeing. We provide our colleagues with more than a place to work: a modern, 360-degree workplace designed to help them feel safe, supported and well. These programmes support not only us, but also our families and loved ones, and give us access to activities designed specifically for us. Our children can also develop themselves by taking part in dedicated engagement activities tailored to different age groups.
At HSBC, we benefit from activities that enable us to spend time with colleagues outside work and socialise more. From cooking workshops and origami seminars to improvisation and Instagram photography, we enjoy taking part in a wide variety of activities designed especially for us.
At HSBC, we are always supported as we adapt to change and develop and renew ourselves mentally and emotionally. By taking part in workshops and seminars on topics ranging from mindfulness and stress management to parenting and personal development, we strengthen our emotional wellbeing.
We value the connection between body and mind as a key part of physical wellbeing, and support sustainable wellbeing through dance workshops, nutrition counselling and breathwork sessions.
Through a wide range of online cultural and arts events, we develop ourselves while also enjoying our time. Creative writing, art therapy and film appreciation workshops support our intellectual development.
To build financial wellbeing while using the world's resources as efficiently as possible, we benefit from seminars and workshops on topics such as minimalism, zero waste and simplifying our lives.
Our Working Environment
Through our innovative practices, we preserve a dynamic work culture while increasing our productivity with flexible working models and an inclusive working environment.
With our open office practice at our headquarter, we step outside the norm and work freely and enjoyably every day without being tied to the same desk. We also benefit from the shared spaces and well-designed refreshment areas to create a dynamic, free, and creative work environment.
We have different working models based on the requirements of our roles at the bank. Accordingly, we can determine our office days based on our agenda and priorities.
With our casual dress code policy, we work more efficiently while feeling comfortable and at ease. By including jeans and sneakers in the casual dress code, we've extended comfort and ease throughout the week. Only customer-facing roles that interact directly with customers are expected to wear formal business attire.
At HSBC, we have flexibility in arranging our own working hours according to our priorities and needs in work, development, family, and personal lives. At our headquarters for suitable roles, flexible working hours application is allowing us to start work between 08.30 and 10.00 and finish between 17.30 and 19.00 based on our needs.
Our Communication Culture
At HSBC, our suggestions and feedback are regularly heard. We work together to improve our working environment. We freely share our views and suggestions through the platforms below.
Through the Snapshot Surveys programme, we have the opportunity to share our views on our strategy, how we work together and our relationships with customers.
At Exchange Meetings, we meet with EXCO members at regular intervals.
At Open Dialogue meetings, we come together with our managers to discuss topics on our agenda, our working environment and areas for improvement.
Through the Employee Communications Committee, we aim to sustain a happy and productive workplace. On this platform, where employees from different teams volunteer as communication ambassadors, we share our views by emailing any questions or topics that we believe should be brought to the committee's agenda.
At Kahve Bahane meetings, our Human Resources team updates us on new projects and listens to our views by asking engaging questions.
Through the HSBC Confidential reporting line, we can raise concerns that arise in the course of our work.
We share our views and suggestions on the On Air Digital Communications Platform.
Under our new working model, we continue all our communication activities through online platforms.